• Assist in onboarding transportation partners and managing daily trips. • Daily customer management including operations, new client startups, and client retention. • Capture new business opportunities with current customers. • Communicate and negotiate proposed routes with local service providers. • Ensure accounts are running efficiently and customer service levels are met. • Oversee vehicle maintenance and regulatory compliance. • Collaborate with internal departments to execute reports and improve services. • Maintain safety and efficiency for passengers and contractors. • Follow all company policies and provide excellent customer service.