• Manages sales team budgets, territories, and client lists for clients in the Northeast USA • Leads, coaches, and develops a quality driven, sales team to deliver profitable growth • Collaborates with the senior management team to develop and define sales strategies for achieving sales goals • Hires and develops sales staff • Defines and oversees sales staff compensation and incentive programs that motivate the sales team to achieve their sales targets • Defines and coordinates sales training programs that enable staff to achieve their potential and support company sales objectives • Manages customer expectations and contributes to a high level of customer satisfaction • Defines sales processes that drive desired sales outcomes and identifies improvements • Develops infrastructure and systems to support the success of the sales function • Provides detailed and accurate sales forecasting • Defines, tracks, and manages sales teams KPI/Metrics; financials, activities, pipeline, prospecting • Monitors customer, market, and competitor activity and provides feedback to executive and leadership teams • Works closely with the marketing team to establish successful support, budget, plans, and programs • Manages key customer relationships to develop and secure strategic opportunities • Travels for in-person meetings with customers and partners • Develops and maintains relationships with key accounts • Creates a culture of success and ongoing business and goal achievement • Liaises with other SGS business lines to ensure proper and effective cross selling • Follows up on delivery of laboratory services to meet client needs • Develops and manages the business plan for the growth of the EHS business • Provides ongoing beneficial client feedback to inform the business and Operations staff