The Senior Manager, Digital Content & Education leads the development and execution of Porch Light Health’s digital content and education infrastructure in support of new patient acquisition, patient retention, workforce development, and brand growth. This role transforms clinical expertise, provider education initiatives, and organizational storytelling into scalable digital assets, including accredited continuing education programs, workforce development content, patient and caregiver education resources, and in-house multimedia production. The position plays a key role in supporting grant-funded initiatives related to provider education, workforce expansion, and patient engagement. This is a hands-on leadership role with measurable impact across growth, retention, education, and revenue pathways. Provider Education & Workforce Development Oversee production and lifecycle management of accredited CE programs Support workforce development initiatives through digital learning content Ensure compliance with accreditation and grant reporting requirements Manage LMS course ingestion and storefront operations Track CE participation, engagement, and revenue performance Collaborate with Grants team to support education-related funding initiatives Oversee production and lifecycle management of accredited CE programs Support workforce development initiatives through digital learning content Ensure compliance with accreditation and grant reporting requirements Manage LMS course ingestion and storefront operations Track CE participation, engagement, and revenue performance Collaborate with Grants team to support education-related funding initiatives Patient & Caregiver Education Strategy Design and produce multi-format educational content for patients and approved family supports Develop scalable family engagement programming aligned with evidence-based SUD care Integrate education touchpoints across the treatment lifecycle Support grant-funded patient education and community outreach initiatives Partner with Operations to measure engagement and retention impact Design and produce multi-format educational content for patients and approved family supports Develop scalable family engagement programming aligned with evidence-based SUD care Integrate education touchpoints across the treatment lifecycle Support grant-funded patient education and community outreach initiatives Partner with Operations to measure engagement and retention impact Digital Content Leadership Lead development of video and digital content across: Website and landing pages YouTube and digital platforms Business Development materials Recruitment and onboarding Social media and campaigns Conduct and edit interviews with alumni, staff, providers, and leadership Convert live events into enduring digital assets Maintain centralized digital asset library and governance standards Lead development of video and digital content across: Website and landing pages YouTube and digital platforms Business Development materials Recruitment and onboarding Social media and campaigns Website and landing pages YouTube and digital platforms Business Development materials Recruitment and onboarding Social media and campaigns Conduct and edit interviews with alumni, staff, providers, and leadership Convert live events into enduring digital assets Maintain centralized digital asset library and governance standards Visual Brand & In-House Production Lead internal photography initiatives to build and maintain a proprietary image library Produce commercial-style brand and recruitment videos Ensure visual consistency across markets and service lines Reduce reliance on external production vendors where appropriate Lead internal photography initiatives to build and maintain a proprietary image library Produce commercial-style brand and recruitment videos Ensure visual consistency across markets and service lines Reduce reliance on external production vendors where appropriate Webinar & Live Event Production Manage technical execution of webinars and hybrid events Support speaker readiness and content capture Ensure repurposing of event content into scalable assets Integrate lead capture and follow-up workflows Manage technical execution of webinars and hybrid events Support speaker readiness and content capture Ensure repurposing of event content into scalable assets Integrate lead capture and follow-up workflows Reporting & Performance Measurement Deliver quarterly dashboards linking digital education and content initiatives to: Acquisition metrics Retention metrics CE revenue Workforce engagement Maintain LMS satisfaction ≥80% Achieve ≥95% on-time content delivery Support defined retention and engagement improvement targets in partnership with Operations Deliver quarterly dashboards linking digital education and content initiatives to: Acquisition metrics Retention metrics CE revenue Workforce engagement Acquisition metrics Retention metrics CE revenue Workforce engagement Maintain LMS satisfaction ≥80% Achieve ≥95% on-time content delivery Support defined retention and engagement improvement targets in partnership with Operations