FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We’re a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We’re also rapidly growing and are looking for top-tier candidates who share our four core values: We are team players, collectively working towards a common goal. We work each day with a growth mindset focused on the success of our coworkers, clients, and the company. We do the right thing with an honest and transparent approach that always puts our clients first. We take ownership of our work, always seeing it through to completion. If this sounds like somewhere you’d like to work, read on, because we’re looking for an enthusiastic and knowledgeable Sales Engineer to join our team. As a Sales Engineer at FusionTek, you will serve as a crucial link between our clients' requirements and our technical solutions. The Sales Engineer will assist clients in navigating intricate technology decisions, leading to a comprehensive, actionable plan that our Projects team can implement. This position is key to achieving positive business results by integrating extensive technical knowledge in areas such as cloud solutions, cyber-security, and managed IT services with an inquisitive mindset, enabling you to engage with clients and suggest tailored solutions. To excel in this role, you should be at ease conducting discovery calls with clients, utilizing insightful questions to uncover their business and technology challenges. Success will be evaluated based on client satisfaction, the precision of project plans, and the smooth transition of actionable solutions to the Projects team. Requirements Education High School Diploma required Bachelor’s Degree in IT related field preferred Technical Skills 5+ years technical support experience in an MSP Environment 2–3 years of Sales Engineer experience required, or equivalent experience in a related solutions-focused role. Strong knowledge of desktop and server operating systems Deep knowledge of networking concepts and design (IP addressing, DNS, DHCP, VPN, VLANs, firewalls) Extensive experience designing cloud solutions (O365, Azure, Azure AD, Intune) Familiarity with ITIL frameworks and service management best practices Experience with Remote Monitoring & Management (RMM) tools. (Datto RMM a Plus) Experience with Autotask PSA a Plus Microsoft 365 Certified: Administrator Expert (MS-102) is a Plus Microsoft Certified: Azure Solutions Architect Expert (AZ-305) is a Plus Other Skills & Abilities Able to work independently and as part of a team Exceptional written and oral communication skills required Self-motivated; great communicator, client advocate Benefits At FusionTek , we truly believe our people are our most valuable asset. That’s why we’re proud to offer: 💰 Competitive salary : $110,000 – $125,000 per year 🎯 Quarterly bonus eligibility to reward performance 🏥 Comprehensive coverage : 90% of medical, dental, and vision insurance expenses paid 📈 401(k) plan with 4% company matching and immediate vesting 🎉 Generous time off : 8 paid holidays + 17 PTO days in your first year 📚 Educational reimbursement for certification tests and access to company-supplied training resources 🤝 Team culture : Fun events and opportunities to connect with colleagues