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Role Description

Fenix24 isn’t just about recovery, we’re about resilience. When disaster strikes, we don’t settle for getting businesses back online; we rebuild smarter, faster, and stronger. Our team thrives in high-stakes environments where precision and speed matter. Every system we connect, every process we streamline, fuels our mission to turn disruption into opportunity.

We’re looking for a Salesforce and Mulesoft Admin/Developer who can move quickly, think boldly, and deliver solutions that will scale. This role is for the go-to expert who is ready to own their craft and solve complex challenges as our interconnected systems change and expand. This role will report to the Revenue Operations leader.

• Own Salesforce Revenue Cloud Advanced - Configure and optimize CPQ workflows, product catalogs, pricing rules, and billing processes to support accurate quoting and faster deal cycles.
• Build & Maintain Integrations with MuleSoft - Design and implement MuleSoft APIs to connect Salesforce with systems like ServiceNow, NetSuite, Docusign, Vendor systems, and other critical platforms. Ensuring data flows securely and reliably.
• Administer & Develop Salesforce - Customize objects, fields, flows, Lightning components, installed packages, and maintenance; write Apex when needed; and maintain a clean, scalable org.
• Drive Data Integrity & Governance - Implement best practices for data quality, release management, and compliance across all environments.
• Work Autonomously as the Sole Expert - You will be the primary authority for Salesforce and MuleSoft within Fenix24; responsible for strategy, execution, and ongoing optimization without daily oversight. This role requires self-direction, proactive problem-solving, and ownership of all technical decisions in your domain.
• Collaborate Across Teams - Work closely with RevOps, Sales, Marketing, Engineering, Finance, and Support to translate business needs into technical solutions that improve efficiency and accuracy.

Qualifications

• 3–5 years experience as SFDC Admin/Developer
• Salesforce Certified Administrator
• Mulesoft Certified Developer - Level 1
• Salesforce Advanced Administrator – a plus
• Mulesoft Certified Integration Architect (MCIA) – a plus

Requirements

• Expert in Salesforce advanced features, including:
  • Event Monitoring (tracking user activity and security events)
  • Account Engagement (Pardot) for marketing automation and lead nurturing
  • Data Cloud for unified customer data and segmentation
  • Sales Cloud for pipeline and opportunity management
  • Revenue Cloud for quote-to-cash processes
• Hands-on MuleSoft experience building integrations and APIs (Anypoint Platform, DataWeave).
• Proven success integrating Salesforce with systems like ServiceNow and NetSuite.
• Strong understanding of Apex, SOQL, Flows, DataLoader, and Lightning development.
• Familiarity with CI/CD tools and deployment best practices.
• Ability to work independently, prioritize effectively, and make strategic decisions as the sole subject matter expert.
• Excellent problem-solving skills and ability to communicate technical concepts clearly.
• Experience with REST APIs (designing, consuming, and troubleshooting integrations).
• Adept and leading implementation efforts, data migration projects, and feature rollouts.

Benefits

• We offer a dynamic, innovative work environment with rewarding work - help save our clients from disaster!
• We truly value our employees and provide an extraordinary package to prove it, including:
  • Internal and external learning & development opportunities, including career advancement
  • Scheduled & flexible PTO programs
  • Family friendly programs - Care packages
  • Regular team building events
  • Competitive compensation & benefits:
    • Medical insurance, including dental and visual cover
    • Short-Term & Long-Term Disability
    • Life Insurance
    • Mental Health & Wellness programs
    • Employee Assistance Program (EAP)
    • 401(k) retirement plan
    • Company-paid holidays
    • Monthly fitness/gym membership allowance
• Join the world's first Civilian Cybersecurity Force and take your career to the next level!

Location

United States (Remote)

Department

Conversant Group-Sales Operations

Employment Type

Full-Time