• Configure, maintain, and optimize people technology platforms, focusing on Workday • Act as a technical subject matter expert, managing user access and troubleshooting complex system issues • Implement customizations that enhance productivity and ensure seamless team collaboration • Responsible for the architecture of Workday integrations, including EIBs, Core Connectors, and Cloud Connect • Develop advanced custom processes, reports, and calculated fields • Partner with HR, Payroll, Finance, and IT teams for high-level support and enhancements • Provide troubleshooting support for Workday module configuration, particularly Payroll and Time Tracking modules • Identify, validate, and test business processes and configuration updates related to changes or improvements • Analyze and investigate system issues and updates, keeping Workday knowledge current • Develop and maintain business processes within Workday functional modules • Execute system changes, manage and troubleshoot data loads and system integrations • Monitor recurring issues and proactively identify potential sources of increased efficiency.