CuraLinc Healthcare

The Director of Client Relationships will manage business relationships with key Employee Assistance Program (EAP) and wellness clients, focusing on developing and implementing strategies for retention and growth. Key duties include providing consultative recommendations, developing client-specific engagement strategies, and evaluating program performance both internally and externally.

The QA Analyst will own release readiness for key features by proposing and executing appropriate QA approaches based on change size and risk, providing clear recommendations on coverage and risk. They will perform deep exploratory and mobile-focused testing across end-to-end flows on iOS and Android applications, and validate UI, APIs, and integrations.

The primary responsibilities involve optimizing contact center performance by forecasting demand and capacity, building schedules to meet service targets, and managing real-time staffing adherence. This role also requires tracking key performance metrics and delivering insights to improve efficiency, throughput, and operational consistency.

The Sales Development Representative will focus on lead generation and prospecting using various methods like cold calling and emails to identify and qualify potential clients. Key duties include collaborating with sales and marketing, managing the sales pipeline, setting appointments, and reporting on key performance indicators.

This role is responsible for leading the evolution of the lifecycle-driven member engagement approach across the platform and services, defining how members are guided from awareness to sustained engagement to strengthen outcomes and support business growth. The manager will own the overall strategy, lead the development of a scalable lifecycle model covering activation, adoption, and retention, and partner with various departments to align priorities with business goals.

This senior individual contributor role owns end-to-end pricing and deal economics, developing and governing pricing frameworks, evaluating complex employer profiles, and providing underwriting recommendations for new business and renewals. The manager also owns deal-level financial evaluation, supports long-range planning, advises leadership on deal structure, and analyzes pipeline health to improve forecast accuracy.