• Develop and deliver Caesars Entertainment AI Powered Customer Care experiences • Collaborate with leadership, stakeholders, and your team to define and build a shared understanding of Features/Epics, Customer Journey Maps, User Story Maps, User Stories, and Wireframes • Be accountable for the successful launch of digital product capabilities from ideation through implementation • Ensure teams adhere to the consistent application of design and code libraries for efficient and scalable development • Collaborate in the Lean Product Management community of practice • Manage product launches and rollouts, ensuring success and alignment with business objectives • Develop and maintain product documentation, including user guides, release notes, training documentation, and specifications • Line Manager for the technical product team consisting of Engineers, system administrators, and a Scrum master