• Work in tandem with a Field Key Account Rep to support and grow ShareFile’s top customers • Manage day-to-day sales activities, drive pipeline through targeted outreach, and support account execution to ensure ongoing value for our enterprise clients • Partner with Field Key Account Reps to execute territory and account plans, helping drive expansion, renewals, and overall account growth • Support outbound prospecting into named accounts via phone, email, and LinkedIn to generate meetings and build pipeline • Re-engage inactive or at-risk customers, identify upsell/cross-sell opportunities, and help shepherd them through the sales cycle • Manage all assigned ShareFile Key Account renewals, ensuring proactive customer engagement and on-time closures • Map account stakeholders and identify decision-makers using tools and research to enable multi-threaded selling • Coordinate product demos and discovery calls, supporting Field Reps with customer engagement and prep • Serve as a key point of contact for day-to-day questions and follow-ups, helping ensure a seamless customer experience • Collaborate cross-functionally with Marketing, Customer Success, and Product to drive account-based motions