Medely

Our on-demand healthcare staffing platform provides the easiest way to book per diem jobs and multi-week assignments.

Account Manager

Account ManagerSalesFull TimeRemoteTeam 201-500Since 2016H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

51 days ago

Salary

$98K - $108K / year

Bachelor Degree3 yrs expEnglish

Job Description

• As an Account Manager at Medely, you’ll be responsible for the success, retention, and expansion of our healthcare facility customers. • You’ll act as a trusted partner to your accounts, proactively guiding customer strategy, running recurring business reviews, identifying upsell opportunities, and driving renewals. • This role requires versatility: one moment you may be advising a clinical operations leader, the next you may be collaborating cross-functionally with Medely’s Sales, Product, or Clinical Ops teams. • Your ability to build relationships, solve problems, and translate customer needs into growth opportunities will make you a key driver of Medely’s mission to transform healthcare staffing. • This position may require occasional travel, both local and overnight, to meet with clients and with members of the medical community, to establish relationships with clients and to promote Medely Inc.

Job Requirements

  • 3-5 years of account management experience in SaaS or technology, with at least 1 year in a high-growth startup; healthcare experience is a plus.
  • Proven track record of driving adoption, renewals, and expansion within a customer base.
  • Skilled at managing escalations and negotiating positive outcomes for both customers and the business.
  • Able to manage multiple projects simultaneously with strict attention to detail.
  • Strong communicator with the ability to engage technical and non-technical stakeholders at all levels.
  • Analytical, organized, and highly collaborative - thrive in cross-functional environments.
  • Tech-savvy; familiarity with Salesforce and Google Workspace a plus.

Benefits

  • Competitive Compensation: Based on experience and performance
  • Long-term Incentives: 401k
  • Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance
  • Flexibility: We believe that work/life balance is important, so we offer flexible and unlimited PTO
  • Paid parental leave
  • Purpose: Join a growing mission-oriented startup that is modernizing the healthcare industry nationally!
  • Ownership: Drive meaningful business impact on a team you’ll help build and define!
  • Remote: Work in a digital environment with all the tools to achieve your work as though you were in the office!

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