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FICO

FICO is an analytics company helping businesses make better decisions that drive higher levels of growth and success.

Director – Partner Account Management, B2B Scores

Account ManagerSalesFull TimeRemoteLeadTeam 1,001-5,000Since 1956H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

$132.3K - $207.9K / year

Seniority

Lead

Bachelor DegreeEnglish

Job Description

• Own a portfolio of key/strategic partners, serving as the primary contact and trusted advisor to the account. • Establish and maintain strong relationships within key partner accounts to ensure alignment and drive mutual business outcomes. • Co-develop and execute joint go-to-market plans that drive revenue growth, adoption, and deepen market penetration. • Partner closely and collaborate with other B2B segments (MCM/CL/Auto) to understand their strategic goals and align the PAM goals to them. • Be a trusted advisor, both internally and externally, to drive the proper messaging and awareness for different solutions (i.e. UltraFICO/Plaid, DLP, 10T, etc.). • Join meetings with team members from other segments to be the solution specialist for the strategic solutions owned by our team (UltraFICO, DLP, etc.). • Has a deep understanding of the partner´s strategic direction, proactively identifying any expansion and growth opportunities, driving new score initiatives to the market. • Lead partner enablement by delivering training, sales tools, and product education that help partners effectively position and sell FICO Scores to their clients. • Collaborate with internal teams (marketing, product, analytics) to align partner needs to our innovations/roadmap. • Advocate for partners internally, capturing feedback and translating it into product improvements, new features, and differentiated solutions by vertical. • Negotiate and manage partner agreements, including renewals, expansions, and commercial terms, in coordination with internal teams (legal/finance). • Maintain accurate client records and pipeline activities in CRM systems and track to KPI’s/KPM’s. • Monitor partner performance including revenue, pipeline, and market penetration; analyze data to surface insights and recommend actions to optimize growth. • Own the Strategic Business Plan development along w/ internal & external stakeholders and use as a living document to drive future growth and progress. • Stay current on the competitive landscape, regulatory changes, and industry trends to expertly help partners leverage FICO solutions to drive business outcomes. • Be the “face of FICO” to strategic partners and the broader industry through client meetings, conferences, speaking engagements, and promotion of FICO initiatives.

Job Requirements

  • Bachelor’s degree required; MBA or advanced degree preferred.
  • Substantial experience in financial services with partner account management.
  • Excellent communication, organization, and follow‑up skills with a strong customer focus.
  • Comfort operating in a matrixed, cross‑functional environment.
  • Proven experience building strategic partnerships with lenders using a consultative approach, with demonstrated success engaging at the C-suite and executive level.
  • Established professional network of decision-makers and influencers within mortgage tri-merge reseller space.
  • Strong ability to listen actively to partner needs and translate complex technical capabilities into compelling business value propositions.
  • Excellent relationship management, project coordination, and follow-through capabilities with multiple stakeholder groups.
  • Ability to travel, depending on partner meeting schedules and industry events.

Benefits

  • An inclusive culture that strongly reflects our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
  • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
  • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
  • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

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