Kimmel & Associates logo
Kimmel & Associates

A Leader in Executive Recruiting for More Than 40 Years

National Director of Operations – Restoration/Emergency Mitigation Services

OperationsOperationsFull TimeRemoteLeadTeam 51-200Since 1981H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

17 hours ago

Salary

$140K - $180K / year

Seniority

Lead

10 yrs expEnglish

Job Description

• Lead execution of the company’s mitigation outpost expansion strategy • Help determine market prioritization and launch sequencing • Recruit, train, and coach local market/outpost leaders • Travel frequently to support new market launches and operational stabilization • Develop and refine operating playbooks, SOPs, performance scorecards, training and accountability rhythms • Coordinate launch logistics including: trucks and vans, mitigation equipment, vehicle wraps and branding, warehouse/storage space, insurance setup, basic field infrastructure • Drive KPI accountability across markets including: job volume, revenue, gross profit, speed-to-lead, speed-to-site conversion rates • Partner with leadership and marketing teams to support lead generation and growth • Provide field support and coaching when operational issues arise

Job Requirements

  • Significant experience in the restoration industry
  • Strong background in mitigation services
  • Proven accountability for branch, market, or regional performance
  • Experience across multiple restoration functions such as: mitigation, estimating, project management, large loss field operations, team leadership, and coaching
  • Experience launching or stabilizing new branches or markets is highly preferred
  • Residential restoration experience required
  • Strong mitigation experience required
  • Operations and sales experience
  • Industry relationships with insurance carriers, plumbers, contractors, or subcontractors are a plus
  • Ability and willingness to travel 50%+

Benefits

  • Base Salary: $140,000 – $180,000+
  • Additional performance-based upside potential
  • Opportunity to help build a national restoration platform from the ground up
  • Remote work flexibility
  • High-impact leadership role with significant growth potential

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