• Provide strategic vision and high-level oversight for the docketing team, ensuring seamless operations, proper staffing, and alignment with the firm’s litigation priorities and business objectives • Lead initiatives to build and foster a collaborative, highly skilled team, driving innovation and adopting processes that enhance efficiency and productivity • Oversee the development and management of a cohesive team of docketing professionals who deliver comprehensive support across business, litigation, and intellectual property-related services • Strategically manage workforce planning, including staffing decisions, performance evaluations, compensation strategies, professional development, and career progression, ensuring the team remains highly motivated and aligned with the firm’s goals • Continuously monitor and assess the firm’s docketing systems, processes, and procedures to maximize efficiency, accuracy, and cost savings while minimizing risks that could adversely affect clients or the firm • Develop and propose strategies to refine and enhance docketing operations, leveraging emerging technologies, industry trends, and best practices to meet organizational objectives • Collaborate with the firm’s technology and project management teams to design, manage, and implement docketing-related initiatives and system improvements • Analyze docketing data to identify patterns, risks, and opportunities, providing actionable recommendations to firm leadership to drive informed decisions • Act as a trusted subject matter expert and advisor to firm administrative leaders and practice group management, contributing to the creation, review, and ongoing updates of service standards, policies, and procedures for docketing • Serve as the primary resource for attorneys and firm professionals on issue resolution, policy guidance, best practices, and the optimal use of docketing systems. • Build strong partnerships with practice group and administrative leaders to ensure docketing needs are effectively addressed and aligned with firm priorities • Oversee the selection, implementation, and maintenance of docketing software and tools to meet evolving firm and client needs • Partner with technology vendors and internal stakeholders to ensure maximum utilization of docketing software. Provide advanced training for team members and litigation staff • Champion organizational change initiatives aimed at modernizing docketing operations to align with firm objectives and industry trends. Serve as a change agent who drives adoption of innovative tools, processes, and methodologies that support operational excellence • Leverage data analytics and AI-enabled technologies to streamline operations, improve decision-making, and fuel continuous process improvement • Build and execute a vision for change management strategies, ensuring department-wide adoption and enthusiasm for new processes and technologies. Partner with firm leaders and stakeholders to cultivate a culture of adaptability, continuous improvement, and technological advancement