Redwood Software
The leader in automation fabrics solutions
Senior Deal Desk Analyst
Location
United States
Posted
59 days ago
Salary
Not specified
Bachelor Degree3 yrs expEnglishSFDC
Job Description
• Drive deal review discussions with the Sales organization.
• Collaborate with the Legal, Finance, Product, and other departments to ensure that we are aligned with company policies, industry regulations and legal requirements.
• Proactively drive quote and order execution through strategic deal structuring, ensuring they are delivered on time and within scope.
• Act as first line support for any quote creation issues for the Sales Organization.
• Help advise and craft standards and best practices for all facets of a deal including product, operational, legal and financial.
• Identify potential risks and issues during order creation and execution and develop mitigation plans to address them.
• Provide quote review and pricing approval support, ensuring compliance with company policy standards.
• Make recommendations for approvals for non-standard deal elements across internal stakeholders aimed at driving consistent terms and conditions.
• Work proactively to predict and minimize potential issues before they arise and resolve those in a timely manner.
• Identify opportunities to streamline and improve quote and order execution processes, driving operational efficiency and effectiveness.
• Implement quality control measures to ensure that deliverables meet the agreed-upon standards and quality criteria.
• Communicate progress, issues, and key milestones to relevant stakeholders, including management.
Job Requirements
- Bachelor’s degree or global equivalent experience preferred.
- 3 - 5 years of experience in Sales Operations, Commercial support, or Finance role.
- 3 - 5 year minimum experience using Salesforce.com, CPQ, Docusign CLM (or similar order creation/execution tools).
- Proven experience in deal structuring and execution and process governance.
- Experience with Quote and Order Form creation and special terms and conditions related to non-standard agreements.
- Continuous improvement mindset with a focus on process optimization.
- Must have experience as a sales operations business partner, or related function, with cross functional teams
- Deep experience with account management operations and data strategy.
- Clear communicator with excellent written, verbal, and listening skills.
- Ability to build relationships effectively across global teams.
- Proactive and willingness to dig in with little direction.
- Confidence in advocating for best practices
- Excellent critical thinking skills with the ability to break down ambiguous problems into management components, think through solutions, and communicate clearly to all departments/stakeholders.
- Strong diagnostic and problem-solving skills.
- Must be able to read, write, and speak fluent English.
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
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