Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.

Senior Revenue Operations Manager – Mid-Market Segment

Revenue OperationsRevenue OperationsFull TimeRemoteTeam 1,001-5,000Since 2006H1B SponsorCompany Site LinkedIn

Location

United States

Posted

62 days ago

Salary

$100K - $160K / year

Bachelor Degree7 yrs expEnglishTableau

Job Description

• Own the end-to-end customer journey, aligning teams, processes, technology, data, and reporting across the spectrum • Lead as well as support the evolution of processes and GTM strategy in collaboration with business unit leadership • Provide day-to-day support to sales leaders and managers with tools, data, and processes to enable rep productivity and segment growth • Enable data-driven decisions by enhancing visibility into funnel metrics, customer health, and retention • Align GTM teams around shared processes, KPIs, and systems to improve operational leverage • Build and maintain accurate and actionable sales reports and dashboards using Salesforce and Sigma (or similar BI tools) • Analyze sales performance data to identify trends and recommend actionable insights for driving growth and efficiency • Support regular operating cadences including weekly forecasts, pipeline reviews, and monthly/quarterly business reviews • Partner with Sales Managers to drive adoption of reporting tools, systems, and standardized processes • Assist in quota setting, capacity planning, and monitoring key sales performance metrics • Collaborate cross-functionally to support strategic initiatives and ad hoc projects • Leverage automation and AI where appropriate to reduce manual effort and shift focus toward higher-value strategic work

Job Requirements

Demonstrated experience building Revenue Operations foundations from scratch, including processes, reporting, forecasting, and system alignment
Demonstrated experience leading cross-functional transformation involving partners such as Sales Enablement, Finance, and Marketing Operations
7+ years of experience in Revenue Operations, Sales Operations, or a closely related GTM operations role supporting complex B2B sales motions
Demonstrated success supporting complex sales motions utilizing MEDDPICC or a similar sales methodology
Experience supporting both new business and upsell/retention motions
Strong analytical skills with a deep understanding of sales metrics and customer journey dynamics
Proven ability to take high-level direction and convert it into streamlined, scalable system and process builds
Advanced proficiency with Salesforce; experience with Sigma, Power BI, Tableau, or similar analytics tools
High proficiency in Excel, including pivot tables, advanced formulas, and data visualization
Strong communication skills with the ability to distill complex information into clear, actionable insights
Highly organized, adaptable, and able to manage multiple projects in a fast-paced, evolving environment
Curiosity and applied experience using AI or automation to increase productivity and operational leverage
A collaborative, growth-minded team player eager to learn and contribute across functions
Bachelor’s Degree

Benefits

Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
Insurance 💼 - Life, disability, and supplemental indemnity plans
Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays
Financial Security 💰 - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives
Growth 🌱 - Access to ongoing learning and development opportunities and career advancement