The Java platform for the Modern Cloud Enterprise.

Renewal Sales Specialist

SalesSalesFull TimeRemoteTeam 201-500Since 2002H1B SponsorCompany Site LinkedIn

Location

United States

Posted

82 days ago

Salary

Not specified

Bachelor Degree3 yrs expEnglishJavaSFDC

Job Description

• Maintain a regular and consistent cadence of outreach with our customer base to ensure on-going customer engagement and high customer retention. • Identify upsell business opportunities through open-ended questioning, product knowledge and consistent outreach, while collaborating with the customer success team. Coordinate Azul resources to ensure the highest level of customer engagement. • Continually monitor customer satisfaction and renewal intent • Develop customer quotes, manage customer data and renewal opportunities within Salesforce.com • Understand and support our pricing & discounting practices for renewals and implement those practices to increase customer retention and decrease our annual contract value churn. • Provide weekly renewals and churn forecasts, including communicating with leadership regarding the status of renewals and suggestions on mitigation of risk or maximizing customer retention. • Maintain up-to-date knowledge of Azul competitive positioning in the marketplace

Job Requirements

BA/BS or equivalent preferred
3+ years successful renewal sales or sales experience
Experience selling to IT departments, IT management is preferred, with knowledge of the software business. Java is a plus.
Experience in SalesForce.com with opportunity management, maintaining and building pipeline, setting follow up tasks, running reports, and forecasting the renewals business
Strong written and verbal communication skills and be able to clearly and effectively articulate Azul’s value and business practices
Organized, detail and process oriented
Self-starter with the ability to work effectively in a team environment
Manage multiple tasks and use good judgment in resolving difficult issues
Ability to coordinate Azul cross department resources to execute a complex sales strategy and retain customers