• Leading, coaching, and developing our high-performing SMB Outbound Account Executive teams across North America • Driving our outbound sales strategy including shaping coverage models, ICP targeting, segmentation, and outreach playbooks that support high-velocity growth • Ensuring excellence in pipeline management, forecasting accuracy, and strong SPICED methodology adoption across qualification and opportunity progression • Partnering closely with Marketing, RevOps, Product, Customer Success, Growth, and Sales Leadership to align on territory planning, campaigns, market insights, and resource allocation • Identifying operational gaps and scaling processes, tooling, workflows, and reporting to support a world-class SMB revenue engine