• Evaluates lead flow ratios and rep capacity on a daily basis • Works closely with marketing teams on lead flow initiatives to ensure profitable return on ad spend for our accounts • Tracks and monitors sales reps’ pipelines to ensure best lead management practices • Consistently managing out of the CRM to find and prevent missed opportunities • Runs all daily sales syncs • Creates sales trainings for sales training center (STC) • Enforces adherence to sales process SOPs • Reviews and analyzes calls recordings and creates call reviews for training purposes • Helps strategize deals with sales reps to increase sales • Maintains projections and manages sales quotas • Tracks and evaluates sales rep performance to make data driven decisions • Exemplifies the WFS core values & displays rep spotlights • Reviews all end of day reports from sales reps • Attends all account status meetings • Studies account offers/product knowledge (training center resident expert) • Communicates staffing needs based on capacity & performance • Assists the CSO & recruiting team in interviewing and hiring new sales reps • Onboards, trains, and ramps new sales reps • Identifies sales enablement assets & process improvements • Works with the sales integrators on all data, reporting, & CRM accuracy • Communicates to sales integrator all tech related tasks • Takes complete revenue ownership