On-Demand Consulting and Staffing Solutions for the Construction, Real Estate, and Design Industries

Facilities Account Manager

Account ManagerSalesPart TimeRemoteTeam 1-10Since 2018H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

116 days ago

Salary

$20 - $30 / hour

High School3 yrs expEnglish

Job Description

• Act as the primary point of contact and trusted advisor for an assigned book of commercial property managers, facility directors, and corporate real estate teams. • Dispatch and schedule preventative maintenance, repairs, inspections, and capital projects (roofing, HVAC, painting, drywall, ceiling, flooring, ADA upgrades, etc.) across the Southeast. • Act as the daily point of contact for property managers and on-site facility teams via phone, email, and client portal. • Create and track work orders in FSM platform (House Call) from intake through completion and final invoicing. • Coordinate with subcontractors, in-house crews, and vendors to secure pricing, availability, and crew assignments. • Prepare accurate job folders: scope of work, photos, permits, COIs, and close-out packages. • Process progress and final invoices (AIA G702/703 when required) and follow up on payment approvals. • Pull reports for client presentations/overview. • Ensure 100% compliance with client-specific requirements (vendor portals, prevailing wage, ESG reporting, safety documentation). • Flag upsell opportunities (expiring warranties, aging systems) and escalate to the Account Manager.

Job Requirements

3–5+ years of account management, client success, or project coordination experience in commercial construction, facilities maintenance, or property management services.
Proven success managing multi-site or national facility portfolios.
Strong grasp of commercial construction processes.
Exceptional communication and relationship-building skills — comfortable presenting to property managers and C-suite executives.
Proficiency with MS Office Suite. Preference: experience with House Call.
Analytical mindset with intermediate to advanced Excel skills.
Stable high-speed internet and professional home office required.

Benefits

Entrepreneurial Opportunity – We don’t just assign work; we provide a pathway for you to build your own consulting practice, develop your client base, and grow your reputation in the industry.
Flexible Schedule – Take control of your time. Set your own hours and work in a way that best fits your lifestyle and business goals.
Scalable Income Potential – Your earnings aren’t capped. The more you invest in growing your practice, the more you can earn.
Established Brand & Resources – Operate within a trusted brand while maintaining your independence. Leverage our reputation, infrastructure, and tools to accelerate your success.
Business Development Support – We provide guidance on marketing, sales strategies, and client acquisition to help you build and sustain your business.
Professional Growth & Networking – Join a network of experienced professionals, gain mentorship, and access industry insights that can help sharpen your skills and expand your opportunities.
Impact-Driven Work – Work with businesses that need real solutions, positioning yourself as a key partner in their success.