• Take ownership of a diverse seller portfolio of around 350 partners, while directly managing a core group of 10–15 key accounts with the highest strategic potential • Build and maintain strong, trust-based relationships with sellers, acting as their go-to partner while always representing refurbed’s priorities and marketplace standards • Develop a clear strategic framework to determine which sellers qualify for direct account management — including defining relevant KPIs, prioritization criteria, and a transparent decision logic • Track and analyze the performance of your entire seller portfolio, identifying growth levers and translating data-driven insights into actionable plans • Collaborate closely with Key Account Managers and cross-functional teams to solve challenges, identify opportunities, and ensure sellers have an optimal operational setup • Guide sellers through our marketplace processes, ensuring strong performance and enabling them to scale effectively across countries, categories, and products • Act as a proactive problem-solver and advocate for your accounts, driving innovation and unlocking new opportunities to help sellers maximize their GMV • Work within an international, dynamic, and hands-on team with flat hierarchies, engaging directly with leadership on strategic initiatives