• Owning client relationships and effectively communicating with clients and other Envision Horizons team members • Uncovering Amazon advertising optimization opportunities, and building out strategic ad plans to drive growth • Approving and being the strategic lead for client forecasts, media plans, and profitability reports • Help the team continuously improve their account management skills by training and mentoring junior team members • Prioritizing tasks and staying organized while balancing several brands and making sure that everything is operating smoothly • Coordinating with Account Managers, Support Teams, and Virtual Assistants to ensure task completion • Constantly exploring what is working on Amazon, the competitive landscape, and new features • Mediate and resolve client conflict through direct conversations with our partners