• Develop and maintain effective customer relations with purchasing and end users within assigned territory • Independently make decisions, but also utilize available resources to meet customer needs and work effectively with a cross-functional team of supplier and internal resources; Seeks out broader relationships within the account to help facilitate networking and prospecting • Perform sales calls and vendor relations with all customers and potential customers in the assigned territory • Researches competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data into the business plan; Introduce new products and services • Manage pricing and negotiates within territory to control profitability • Maintain accurate reporting, records, and files necessary for proper management of territory • Communicate with supervisor any customer issues or potential problems, perform other tasks assigned by manager • Inform customers of supply and price trends and assist in inventory control, consults with customers • Positively represent Thermo Fisher Scientific at all times throughout customer locations