Datadog
Datadog provides cloud-scale monitoring and security for metrics, traces and logs in one unified platform.
Technical Writer
Technical WriterTechnical WriterFull TimeRemoteTeam 1,001-5,000Since 2010H1B SponsorCompany SiteLinkedIn
Location
California + 4 moreAll locations: California, Colorado, Illinois, New York, Washington
Posted
39 days ago
Salary
$125K - $155K / year
3 yrs expEnglishCloudJavaPythonRuby
Job Description
• Partner with our product and engineering teams to manage documentation projects and create public user documentation for observability and automation products used by developers.
• Gather technical details for public documentation by reviewing internal product materials and hands-on testing of products.
• Create developer-facing documentation and guides for Datadog SDKs, APIs, and developer tools to enable the developer community to onboard and succeed with our products.
• Collaborate with the documentation team to help maintain documentation standards and contribute to ongoing process improvements.
• Participate in a business-hours interrupt-handling rotation to respond to documentation questions, requests, and issues as they come up.
• Review and provide editorial feedback on documentation written by others to help maintain quality and consistency.
Job Requirements
- You are a technical writer with at least 3 years of relevant experience writing developer documentation.
- You are experienced in using Markdown, a static-site generator, and Github to develop and publish documentation with a ‘Docs as Code’ approach.
- You are comfortable reading and understanding code written in at least one programming language (e.g., Java, Ruby, Python).
- You are comfortable and familiar with modern infrastructure concepts such as cloud services and containers.
- You have publicly available technical writing samples.
- You have experience writing documentation for complex platforms with multiple ways for developers to interact with the product (for example, through a user interface, APIs, or automated workflows).
- You have experience using AI tools as part of documentation work.
Benefits
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- Intradepartmental mentor and buddy program for in-house networking
- An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
- Access to Inclusion Talks, our Internal panel discussions
- Free, global mental health benefits for employees and dependents age 6+
- Competitive global benefits
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