• Strategic Coordination & Governance: Establish processes and frameworks for collaboration across Renewals, Sales, Customer Success, Finance, and Legal, ensuring seamless execution of renewal strategies. • Create engagement processes, playbooks, workflows, and training programs to enable collaboration and operational excellence. • Leading the team to reach Account Growth Quotas (Renewal + Expansion) • Together with sales counterparts, owns forecasting accuracy for the pipeline and bookings • Creating win back plays for the Enterprise • Providing structured insights and customer and market trends in the Enterprise • Impactful Communication: Serve as a trusted advisor and communicator to executive leadership, translating complex renewal strategies into actionable insights. • Organizational Influence: Shape policies and frameworks for renewal governance, pricing strategies, renewals strategies and compliance across regions. • Engage directly with customer C-Suite executives • Talent Development: Build and mentor a high-performing team, fostering a culture of accountability, innovation, and continuous improvement.