Advanced Drainage Systems, Inc.
We provide clean water management solutions to communities and deliver unparalleled service to our customers.
Post Sales Engineer
Location
United States
Posted
1 day ago
Salary
Not specified
Seniority
Senior
Bachelor Degree5 yrs expExperience acceptedEnglish
Job Description
• Provides post sales project management and wastewater treatment process technical support for AdvanTex and MBBR (moving bed biofilm reactor) treatment processes.
• Focuses on existing wastewater treatment systems that require data collection, monitoring and troubleshooting.
• Regularly interacts with internal Orenco staff, operators, designers/engineers, business partners, service providers, and regulators.
• Responsible for collecting wastewater influent and effluent data, reviewing existing designs, recommending process changes and troubleshooting existing wastewater processes.
• Works closely with R&D to communicate customer feedback and develop design change recommendations.
• Continuously maintains Orenco management's safety, cultural, and professional standards.
• Promotes, encourages, and reinforces a positive safety culture.
• Increases sales and improves the overall customer experience by providing value-add product recommendations to stakeholders.
• Educates external stakeholders and demonstrates effective use of Integrity Selling.
• Coordinates with other company staff to address existing wastewater systems problems.
• Participates in conferences or author papers that promote Orenco technologies.
• Demonstrates leadership within the Systems Engineering Department and organization.
• Mentors and helps train staff within the systems engineering department.
• Assists with project management of commercial and municipal collection and/or treatment opportunities by providing observations, data, and feedback from existing systems.
• Supports in the commissioning of commercial and municipal collection and/or treatment systems.
• Assists the post sales group with troubleshooting existing treatment processes.
• Creates protocol and solicits operating data from existing wastewater treatment processes.
• Makes recommendations regarding design revisions.
• Travels to existing treatment systems as necessary to troubleshoot and collect data.
Job Requirements
- A Bachelor of Science in Engineering degree or higher is required.
- PE registration is a plus.
- A minimum of five years' experience in wastewater process design or manufacturing.
- MBBR and/or attached growth wastewater process experience preferred.
- Above average organizational skills are required.
- Ability to communicate in a professional, courteous, customer service-oriented manner.
- Exceptional verbal and written communication skills are required.
- Ability to give technical presentations to a large audience.
- Ability to successfully interact with individuals from diverse backgrounds and extreme variations in educational levels.
- Competent ability with applications such as word-processing, spreadsheets, and email.
- Must be willing and able to travel a minimum of 10% of the work time.
- Must have satisfactory driving record, maintain valid driver's license, and current insurance on personal vehicle if used for business.
- Must meet company insurability requirements.
Benefits
- Medical and prescription drug plans
- Telemedicine (with medical plan)
- High-Deductible Health Plan (HDHP) and Health Savings Account (HSA)
- Dental and vision plans
- Virtual physical therapy*
- Employee assistance program (EAP)*
- Voluntary accident, critical illness, and hospital indemnification programs.
- Retirement 401k program with company match
- Employee stock purchase plan (voluntary)
- Financial wellness planning*
- Paid parental leave*
- Flexible spending accounts (FSA) for child care and health care
- Short-term and long-term disability*
- Basic life insurance
- Accidental death and dismemberment (AD&D)*
- Adoption financial reimbursement*
- Tuition reimbursement*
- Voluntary life insurance (for employees, spouses, and children)
- Voluntary identity theft and fraud protection. *100% paid by ADS
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